Close. Belvilla Holiday Rentals. If we didn’t reach out to you and you didn’t reach out to us, we assume that you will go on your well-deserved holiday. Trust in reviews … In this case, you are obliged to pay the cancellation costs that apply on the cancellation date. 9. The code cannot be exchanged for cash. 088 202 12 12. www.belvilla.fr. E-mail . Belvilla is a travel company that has been running for 30 years, serving the Benelux region. Can I use this voucher to book a summer and/or winter holiday? Contacting Belvilla To exercise your rights with regard to your personal data, you can contact Belvilla AG, Flurstrasse 55, 8048 Zürich ([email protected]). dear Belvilla team. 151,466 people follow this. Yes of course you can! A situation when we need to cancel your booking because of the government / authorities restrictions that are in place, a so-called force majeure situation. up to now everything is good. Hotelcontact.net offers villa vesna contact number, phone number, map, website and mailing address. In this case, you have/will receive(d) a Corona voucher that is valid for 3 years to book a new holiday. De gezondheid, veiligheid en het welzijn van onze gasten is onze topprioriteit. but at the moment the most important point is that you should set up a system that the customers can contact to the owners of the properties because they certainly … instagram. © Belvilla 1980 - 2020 The Belvilla name and logo are registered trademarks, Following are two discounts applicable for you. or. In case there are no restrictions in place for your booked holiday home, we don’t cancel your booking and we hope you will enjoy your well deserved holiday with us. 9,682 Number of Organizations • $1.1B Total Funding Amount • 245 Number of Investors. When you make a booking on our website, we ask you to use your unique voucher code on the payment page. Why am I informed by email that my booking will be cancelled and not by phone? 7. Belvilla is part of OYO and while OYO has its challenges Belvilla structure is more robust and more rewarding to employees. Is this voucher transferable to another person? 11. We would recommend that you check before travelling for any relevant travel restrictions and reach out to us if these restrictions restrain your way of reaching the holiday home or your stay at the holiday home. Talk to us about the best holiday destinations and stay up to date on all of our news. Please click here and see if this might help you so you will not have to wait for our customer service colleagues. The phone line is a non-existing number, emails remained unanswered over weeks and … Throughout the entire process, Belvilla continued to advertise the property and dates I had booked on booking.com and other similar websites. Zaterdag 26-12: gesloten. For more questions Contact us at +66 95 256 03 31 or at thebelview@icloud.com or use our contact form below. See actions taken by the people who manage and post content. For this, a user will need to create an account on the Belvilla website but this is a fast and efficient process. In this case, you have/will receive(d) a Corona voucher that is valid for 3 years to book a new holiday. We will try to address your messages as soon as possible. Until then, stay safe and follow the advice of the relevant authorities. The coupon is valid on all bookings placed between 27th November 2020 and 28th November 2020. In case you have already received said ticket, and have the homeowner’s contact details, you may contact them directly and discuss other arrangements. Belvilla’s phone number is … On your accommodation ticket you may find a request to call the home owner/manager before arrival, to guarantee a smooth key transfer. We are working on a way you can ask for your refund in ‘My Belvilla’. As we have different rules for each situation we explain this further here: There are two different types of cancellations: If we have promised you the voucher, we will send it to you by email. I kindly request you to contact us on +31 88 202 12 12. Belvilla is closely monitoring the ongoing Coronavirus Disease 2019 outbreak. The maximum number of persons that can be accommodated at the designated centre is 49. This offer can be availed on only one booking per user belvil.la/home. Only valid for bookings with an Arrival date between December 01, 2020, and March 31, 2021 We are counting on your kind understanding for this. ... Neem contact op: Bel ons Bekijk onze bereikbaarheid +31208945561. At the moment we are busy sending these vouchers and we will make sure you will receive your voucher as soon as possible. About See All. Can I use the voucher for multiple bookings? If you encounter any restrictions prohibiting your stay, please contact us. Please confirm your email address and we'll send you a link to reset your password, We just sent a link to reset your password via email to, By signing in or creating an account, you agree with our, From luxurious villas to charming chalets, Highly rated properties by our customers based on your interests, By registering, I agree to receive promotional emails and agree to the, This email id is already registered with us, Secluded Holiday Home in Tegelen with Garden, Price for 17. - Save this file on your computer so that you can consult it at a later stage. Of course we would like to help you and provide clarity. Open Now. This way you can enjoy your holiday even faster. Community See All. thank you for your attention . We create happiness and bright unforgettable memories for our guests, homeowners and partners. 19. Then the holiday was cancelled due to Covid-19. Bremen. Please mention you are calling regarding your review on TrustPilot. The cancellation conditions will be sent to you direcly after booking via e-mail. If you still have (additional) questions, please reach out to our Customer Service team. Please make sure to check this before you travel. being closed, we cannot cancel your booking free of charge, as this does not affect your stay in our holiday home. If you have a corona voucher, you may request a cash refund 6 months after the voucher issue date. Vacation Home Rental. The Belvilla voucher is freely transferable. If you are staying in an area where the travel warning changes (e.g. For auto cancellations due to non-payment of the 2nd installment, no cancellation charges would apply LinkedIn. Create New Account. Travel Agency. The coupon is applicable on all properties except holiday parks. You can give me a call on +31 88 202 12 12 and ask for Rosanne. Contact Us. In case you don’t show up and you didn’t inform us we need to handle this as a no-show which means all costs will be charged. Please note, that quarantine after the stay and the requirement of a corona-test do not justify free cancellation. Keep your booking number and customer number handy. Your voucher is valid for use with Belvilla for 3 years from the voucher issue date. This is a flat €50 off coupon with no minimum spend hence applicable on all bookings. A good travel and trip cancellation policy is an important part of your holidays. To do so, please call Customer Service. If you do not contact us and do not show up on the booked date, we are very sorry but we can’t return the money paid. We kindly request you to check in ‘My Belvilla’ for the actual dates and value. They are a … Then the holiday was cancelled due to Covid-19. Please keep this email together with your voucher and your original proof of payment in your archive on your computer for future reference. The first year is covered by. Can I arrive/depart at a different date or time? We advise you to stay informed of the measures and travel advice of your own government and local authorities. Fortunately Belvilla did have a number of options for two people and we were pleased when we found one in a good location, on the right dates and at a decent price. What if I make a new booking with the voucher and there are restrictions? Enkel de omgeving was een tegenvaller. Different homes offer free cancellation for arrivals in one of the following time period: You will find the conditions of the cancellation insurance under Insurance. Company profile page for Belvilla Services BV including stock price, company news, press releases, executives, board members, and contact information If you do not use this voucher, you can request a refund 6 months from the voucher issue date. Refunds are not possible for any other extra discounts offered by Belvilla. 10. See actions taken by the people who manage … Morgen: gesloten. Besides that we have compiled the most frequently asked questions about Covid-19 and your booking below. With over 35 years of experience, outstanding customer service and secure online booking Belvilla offers you the perfect website to book your holiday. Your safety comes first! We understand very well that you have questions about your booked holiday home. © Belvilla 1980 - 2020 The Belvilla name and logo are registered trademarks, You already have a password set for your email id. The amount on this voucher that has not been used for the new booking will remain valid on the voucher for later use before the expiration date of the voucher (3 years after the voucher was issued). What are the terms and conditions of the "2021 Free Cancellation" campaign? If you would like to cancel your booking yourself, normal cancellation policies are in place and we advise you to contact us. The offer is valid for bookings made till 15th January 2021 for stays in 2021. Guests can cancel free of charge for up to 21 days before the arrival date. There are costs associated with cancellation. See more of Belvilla Locations de vacances on Facebook. We apologize for the impersonal approach and thank you for your understanding. Vouchers that were already issued at the beginning of the pandemic with a validity of 1 year are extended to 3 years. If you have a Belvilla voucher, you may request a cash refund 12 months after the voucher issue date. This allows you to change the dates on your reservation and any rebooking fees that may apply, If you need to change number of guests on your reservation you can do this directly via your reservation details page in "My Belvilla". 15. OYO Vacation homes increases its support for homeowners. 2. Refund of the complete paid amount will be given in the original mode of payment - Jan to Sep 2021 I have made a future booking with Belvilla, but I am worried that I will not be able to travel because of the Coronavirus, what should I do? The coupon is applicable on all properties except holiday parks. of course my final opinion would be after our stay in the property. You will receive a payment confirmation from us. At this time, our contingency planning is well underway and you can read about our temporary booking & cancellation policy. Compliments, Complaints and Tips about Belvilla Please leave your contact details so we can contact you back. Please enter your e-mail address below. Get free recommendations of most loved homes, straight in your inbox. This means that you can even make a booking in 2023 for all dates and holiday homes available on the Belvilla website. The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions for a lower price compared to other check-in dates in the selected three months window. In this privacy policy, you can read about which personal data we collect from you as a homeowner or user of our websites, how we handle this data, what your rights are and with which parties we collaborate. Sales Offices Aomori Sales Office Central View Aomori 3rd Floor, 1-21-12 Furukawa, Aomori-shi, Aomori 030-0862, Japan Phone: +81 … 16. I have already been promised a voucher and my booking has already been cancelled, when will I receive this voucher? What are the terms and conditions of the No Cost Cancellation Austria campaign? Our bookers are familiar with every aspect of the homes and are in close contact with the homeowners. Despite this Belvilla have now charged my credit card £2000 for the remaining balance which, having cancelled my booking is totally unauthorised. dear Belvilla team. A request to arrive or depart at a different time may be submitted to the Customer Contact Center before booking, or after booking but before receipt of the accommodation ticket. Choose from a broad selection of holiday rentals 20 European holiday destinations. Unfortunately, the Corona voucher can only be used by the main booker and is not transferable due to SGR requirements. However, we will send you a separate email to confirm that your booking is eligible for free cancellation Page Transparency See More. Guests can cancel free of charge for up to 43 days before the arrival date Yes, it is possible to use the voucher for multiple bookings. On your accomodation ticket you will find the address of the home owner/manager where you can pick up the key. Contact Flurstrasse 55 8048 Zürich Keep your booking number and customer number handy. What are the terms and conditions for 21 days free cancel campaign? I would like to investigate this situation. thank you for your attention . If you booked with us on or after 12 March 2020: Cancellation free of charge is in principle not possible. You will find the conditions of the cancellation insurance … Valid for bookings placed from October 17, 2020, to February 15, 2021 If you are staying in an area where the travel warning changes (e.g. What are the terms and conditions of the "Black Friday" campaign? 11. Find your European getaway with Belvilla, one of the largest vacation rental websites in the area. I am travelling within 3 days from now and I did not receive any message from Belvilla. of course my final opinion would be after our stay in the property. The option to add your voucher will be available on the payment page under a separate field. At this point I found out that you just can't get in touch with Belvilla if anything goes wrong. Goed onthaal. Closed Now. However belvilla didn't do that and on the other hand they accepted our booking and money. We will help you with a solution. If your booking amount is lower than the value of the voucher, the remaining balance is still available on your voucher and can be used for future bookings. Bookings made after March 13, 2020 that are cancelled may be subject to cancellation charges. What should I do if I am on my holiday and the situation changes, e.g. the credited amount will be valid up to "Date" after signup. I booked a Belvilla house through Airbnb. For updated travel information from the European Union you can check this website or you can check the restrictions and travel advice from your respective authorities. You can ask for Rosanne and indicate you are calling regarding a TrustPilot review. This will be the fastest option to collect the money and deactivate your voucher. The Netherlands E-Commerce Companies . Villa Vesna Primorje Gorski Vinodol Croatia ... Villa in Bribir online bookable at Belvilla. up to now everything is good. In some cases, you may be charged additional costs. If any social restrictions at your destination apply, like restaurants, bars, museums, etc. Thank you in advance. Request new password Belvilla has another 6 months to complete the refund. You have received the cancelled booking contract by email. Choosing a Belvilla home means choosing the certainty of a holiday home that fulfils your needs. Only 1 coupon code can be used per booking. This offer is not valid on Holiday Parks. At the moment we are very busy, but we will make sure that you receive the voucher as soon as possible. What if the newly booked holiday home is cheaper than the amount on my voucher? The same applies to departure, unless you have made different agreements on site. 18. Please submit email id and password to sign in. 3. Facebook is showing information to help you better understand the purpose of a Page. Could you please provide me with a booking number so I can see what went on? This allows you to change the no of guests your reservation,subject to property availability and any rebooking fees that may apply. The manner in which your arrival is managed is listed on your accomodation ticket. How can I keep my cancelled booking confirmation? Forgot account? Always had that pay in time and got a nice multiplier every time the was over target. And after we got the call from house owner, we tried to contact Belvilla ask what's going on, but they didn't reply anything since they accepted our booking and … 12. And if you do not use the voucher, you can request a refund. How do I change dates for my reservation? Log In. Follow Us. 14. - Jan to May 2021 Find your ideal holiday home in one of our numerous destinations, including, Austria, France, Italy, Spain and Portugal. The amount on the voucher that has not been used for the new booking will remain valid on the voucher for later use before the expiration date of the voucher. 20. We will always follow the rules of the relevant authorities regarding social distancing and other restrictions that are in place. Pay structure is good and if your a good salesman the bonus is something you will very much like. Here you can find the applicable terms and conditions related to booking a holiday home with Belvilla. lockdown), please contact us via the 24/7 SOS (number listed on your travel voucher) and the local offices. Belvilla Oude Stadsgracht 1 5611 DD Eindhoven – The Netherlands +31 (0)88 202 12 12. With more than 550,000 guests renting hotels and holiday homes from Belvilla every year, the company makes booking easy and … There are costs associated with cancellation. Guest can cancel up to 15 days before arrival without any cancellation fee If you have cancellation insurance with Belvilla, and the booking is cancelled for a reason covered by the insurance, you may be able to file an insurance claim for said costs. Until then, stay safe and follow the advice of the relevant authorities. The coupon is valid on all bookings placed between 15th April 2020 and 30th November 2020. Again I tried to contact them, again no response. Vacation Home Rental. Arrival or departure at a different date or time is only possible after agreement with the homeowner or location manager. I have received no contact from the company despite ringing and emailing. You can make pending payment for your reservation by clicking on the "Make payment" button by signing into your Belviilla account. suggestion. In order to make it even more convenient, you can control several things yourself. When you enter the voucher code, the amount will automatically be deducted from the voucher total, depending on the booking you make. Price Range $$ Hours 9:00 AM - 4:30 PM. Location. De loft was zo mooi met al de kaarsjes. We are sorry that we do not have the capacity to inform you personally at this time. Thank you for your understanding. Er werd aan elk detail gedacht. - Make a print screen of the payment using the 'PrtScn' button. Traum-Ferienwohnungen An der Reeperbahn 6 28217 Bremen – Duitsland +49 421 14629600. What are the advantages of the voucher? If you need to change dates on your reservation you can do this directly via your reservation details page in "My Belvilla". Enjoy your holidays free from worries. Our customer service is currently flooded with questions, so answers by phone, email or social media unfortunately take longer than you are used to from us, for which we apologize. This is a flat €50 off coupon with a minimum booking value of €500. This voucher is valid for ALL holidays that can be booked through Belvilla. We can help you make the new booking and adjust the price with the amount of your voucher even if you didn’t receive the voucher yet. The organisation's roots date back to 1980. Text HIQA to 51155 to subscribe to our free SMS alerts. At this point I found out that you just can't get in touch with Belvilla if anything goes wrong. However, the current situation is so exceptional that we believe it is justified to make an exception. 7A. If you booked a holiday at one of the holiday parks we offer, you can rebook your holiday to another date or another park of the same group. Contact Belvilla on Messenger. In addition, you can: - Log in to your online banking and go to your payment to Belvilla. Of cause we didn't know anything about this until the house owner called us. We hope this will give you more clarity. Receive SMS News Alerts. If you do not use this voucher, you can request a refund 6 months from the voucher issue date. European Union (EU) Travel Companies . Please check your 'unwanted email'-box (SPAM) in case you haven't received it yet. Belvilla | 6,848 followers on LinkedIn. If you have cancellation insurance with Belvilla, and the booking is cancelled for a reason covered by the insurance, you may be able to file an insurance claim for said costs. Page created - April 6, 2010. Welcome to Belvilla holiday rentals, the leading specialist in the online rental of self catering holiday homes. Any deposit already paid to Belvilla will be refunded in cash (due to the extra workload at the moment this process can take up to 8 weeks). In a situation when we need to cancel your booking because of the government/authorities restrictions that are in place, a so-called force majeure situation. If you would like to make a new booking and still did not receive your voucher that is not a problem. Not Now. In case you have booked a new holiday home with the voucher, and it, unfortunately, has to be cancelled again due to a changed travel restriction, you will receive the paid amount in the form of a new voucher. 2. Please note that if you use your voucher, some countries may still have travel restrictions on your chosen arrival date. Valid for selected houses in Austria. We realise that - under normal circumstances - in the event of a cancellation by Belvilla, we would refund the amount already paid in cash. @ to whom it may concern Unfortunately, we‘ve made a negative experi... ence with Belvilla leading to a customer’s nightmare. 7 days, Captivating Holiday Home in Denekamp with Garden, Villa with private pool, covered terrace in Ibiza-Style and outdoor fireplace, Luxurious Villa in Zwartewaal with Private Garden, Pleasant Holiday Home in Gaastmeer with Sauna, Secluded Holiday Home in Garderen with Jacuzzi, Classy Holiday Home in Langezwaag with Terrace, Wooden tree trunk bungalow at fish pond in Hoge Hexel, optional with hot tub, For all types of holidays: from summer holidays, to a weekend away, to a skiing holiday, Following are two discounts applicable for you. N'T received it yet Netherlands what is Belvilla’s phone number 03 31 or at @. Concern Unfortunately, the amount on my voucher is so exceptional that we do not use this is. 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Primorje Gorski Vinodol Croatia... villa in Bribir online bookable at Belvilla cancelled may be to., belvilla contact number current Corona situation, our contingency planning is well underway and you can find conditions! Home upon arrival and departure I am travelling within 3 days from now and I did not receive any from. To 3 years to book a new booking and still did not receive message. To us about the best holiday destinations are restrictions for our customer contact Center via telephone or.! Belvilla ' account on LinkedIn be booked through Belvilla yourself, normal cancellation policies are place! Extended to 3 years to book a summer and/or winter holiday unforgettable memories for our customer service and secure booking! Send you instructions to reset your password and post content bookers are familiar every... Sending these vouchers and we will make sure you will not have to wait our... Add any discount or promo codes prior to the accommodation and meet you on site contact our customer Center. 15Th January 2021 for stays in 2021 what if the newly booked holiday home costs more the... About this until the house owner called us However Belvilla did n't do that and the! Kind regards, Rosanne Belvilla … Belvilla | 6,848 followers on LinkedIn and! Loft was zo mooi met al de kaarsjes we advise you to change the Cost... N'T know anything about this until the house owner called us accommodated at the moment we are very busy but... Your messages as soon as possible we understand very well that you ca... Sure you will very much like selection of holiday homes available on the details! Want a voucher is not a refund Hours 9:00 am - 4:30 PM Belvilla leading to customer’s... The moment we are busy sending these vouchers and we advise you to check this before you..