The employee working the cashier was wearing the name badge, Lana Rogers, ID number 12345. The third reaction was to be apologetic but at the same time not get out of line because I felt entitled. WalMart cashier attitude and lied . SOC-340 Diversity of Products or Services. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. My main worry was what these people would think of me. Cosco, I hope you'll look very serious into this, you just gona lose more and more of your customer if you don't train your staff well! It is 7/11, they even accept AMEX. A bunch of people disagreed with the actions the father was taking. Product or Service Quality. i do it for budgeting - i find if i have cash i'm more reluctant to spend than if i use the … Where I grew up no one did the right thing, being kind was a weakness and honour was no were to be found. Bad service, left unchecked, can drive customers away from your small business, because consumers associate your employees' attitudes with your business. These responsibilities include looking after the business and people working in the business to ensure everyone at their work place is safe. Cashier didn't want to sell me cigarettes. Rating Details. Here are a few different types of angry customers and how to deal with them as a … When you are checking out at the grocery store and the cashier is rude, not smiling, and just hands you your change back without saying "Thank you", how does that make you feel? Upon collection, it was prepared as eating there. According to CBIA Human Resources it is not at all unusual for a company to have employees whose native tongue is a language other than English. The Hmart cashier sounds like they were not giving you their full attention when they were tending to you, thus that's why you feel they were rude. Example Letter #3. The wow factor in the hospitality industry is what really makes it successful no matter what branch of hospitality. United Dairy Farmers Cons: Bad attitude and evident lack of math skills for a cashier. In some work places this has caused problems. The cashier thanked me and said that most people wouldn’t have brought the dvd’s back. Diversity of Products or … I am disgusted and horrified by the bad attitude of a cashier by the name of Anna at Liquor City Foutways Leaping Frog. They always provide better service to their customer to make sure that customer visit store again but all business are not perfect so I am going to explain the weakness and make suggestion how they can improve their weaker part of their customer service. Jul 15 . © 2019 www.azcentral.com. Customer service. Store managers … A truck stop is kind of like an airport; there is so much diversity in the people everywhere you turn. This might not happen as the employees are focused on the new performance evaluation program and management could be slow to respond. It is unbelievable that you actually did this to our customer. Also they gave additional product which was doughnut just to recover their wrong service. It would have been quite difficult for me to be considerate to that cashier if I was in that position. Ministop Unrelated to the bad cashier attitude, I can’t understand the “old school cash guy” part. Ackermans Stores — cashier bad attitude. You talked to one of our customers in a very rude tone. Rude Employee. The oldest manager was 19. everyone's personal lives were involved … When I got home I notice when I looked on the receipt that the cashier just charged me for two instead of three. As a 5th generation Tampa Native I know a thing or 2 has to how to make a GREAT Cuban sandwich.I went there once and will NOT go back due to the attitude of the cashier. This afternoon I phoned your business for help. An example is an employee who watches a colleague struggle to check out a dozen customers without opening his own register because he is on a break or hasn't started his shift. 24) Does not let difficult circumstances get him down. Sharon McQuay April 11, 2013 English 301-01 Cashier Duties and Rude Customers Duties of a cashier vary from store to store.