She said, well, it is burned. Anyway just my anecdotal take on it, but I'm not sure your premise is sound. If a customer is unhappy about the quality of goods or services that they've received from your organization, they're perfectly entitled to express their dissatisfaction. Let me just say I have also met some amazing people that have become lifelong friends and I really enjoy interacting with so many different people each day. Who the fuck cares if you're actually sorry? Doesn't matter if we have families or bills to pay. I've worked at a coffee place. 5 min later they are pissed because their name isn't Ashleeeigh and their frappuccino isn't a cappuccino. We get to know these customers and 99% of exchanges are civil if not friendly. Makes me happy. Odds are, it’s because a customer provoked them. Read this: 19 Waiters Reveal The Rudest, Most F*&ked Up Thing A Customer Has Ever Said To Them Read this: I Snapped At A Customer While Waiting On Tables And That’s An Industry Faux-Pas Read this: Here’s 29 Insensitive And Rude Questions People … Working the drive-thru can be a soul-sucking experience. A party of 4 came in last night. People act like we are worthless pieces of shit. One, which I'm transitioning out of, is a bit slower paced and mostly brings in the same regulars every day. Not that this should be your only motivation for being nice to them but some people are just assholes and I feel like they are dumb for being rude to someone who’s preparing or handling their food. Even if they don’t give great customer service. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. No posts that are primarily fast food company business or stock news. When you're at work, customers aren't seeing you as a person so nothing that happens is actually a reflection of you and your actual worth. I shoot him a few looks like what the fuck? My first job was in fast food. Press question mark to learn the rest of the keyboard shortcuts. Welcome back to Off the Menu, where we bring you the best and strangest food stories from my email inbox.This week, we’re returning to one of our favorite topics: the absolute worst customers … For some reason they feel better about themselves if they shit on others. Let's look at several first hand stories to learn more. I have worked 12 hour days with not a single break. It throws them off because they want to keep yelling at me, but they can't say I'm being rude or doing my job wrong so even if they complain to a manager, it just makes them look like more of a jack ass. I kinda understand why they might not be really happy to work there so I try to make their day a little less shitty. Meanwhile, over at Reddit, the "Tales From Retail" and "Tales From Your Server" subreddits are dedicated to employees dealing with difficult customers. AskReddit Waiters and waitresses of Reddit, what is the most horrible experience you have had with a customer? What was your breaking point, where you snapped and went off on a rude ass customer? Nickelodeon You can walk over to the counter and grab a ketchup packet like everyone else, sir. I have worked in fast food my whole life and have been treated like absolute garbage. By all means, enjoy that Big Mac, but be sure to thank your server; their jobs certainly aren’t easy. Many people who've worked in the retail and food-service industries have horror stories to share about rude customers. By using our Services or clicking I agree, you agree to our use of cookies. "I understand. It doesn't seem to me that they attract much more rudeness in fast food than in other customer service type jobs. Comment from discussion TheNiteWolf’s comment from discussion "Fast food workers of reddit, what’s the best way you got revenge on a rude customer?". Fast-food restaurants are convenient for grabbing a quick bite, but there are certain behaviors you may want to avoid the next time you pick up some fries.. Insider spoke with a group of people who used to work at fast-food chains to figure out some of the most frustrating customer behaviors and habits. At the same time standards should go up, if you don't care about food safety or you are just a plain trashy person you probably don't deserve the job and it's increased wage. There's more out there don't get stuck doing something that's not right for you, but to be fair, some job markets are horrible. 8 min) so he gets angry. Apart from that, when you receive a complaint, it's easy. Especially on day where you'll get nothing but rude, demanding customers. Do y'all have any tips for changing one's mindset towards a "customer first" angle during shift? My problem is the work environments are horrible and the social climate among fast food employees. That being said, everyone deserves a liveable wage, and that might change their attitudes. The pay sucks and the job sucks too. Crazy lady thinks her meal should be free because it took 20 seconds longer than she thought it should have? You just have to be able to tune it out. Get a feel for what your manager will put up with, and follow that same level. When this dude was young, his mother always told him he was worthless wouldn't amount to anything. If they ask for something you can't do, then explain you can't do it, counter offer something you can do and if that isn't good enough then tell them they'll have to speak to the manager/write them a letter. Let me see what I can do for you. - See 331 traveler reviews, 40 candid photos, and great deals for St. Petersburg, FL, at Tripadvisor. 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