Would you like to see if there is another watch we could exchange it for? “This lady brought her live parrot inside to help her try on shoes.”, Hey! Would you like to check to see if we have another one and do an exchange, instead?”. When we page Area #2 seasonal, we normally replace “seasonal” with the actual season. And a pattern on the side. But the customer didn’t know that. I inform my manager that I did not yell at her and she said she wasn’t coming back. The other customer gives me the “I’m sorry you’re having to deal with this” eyes. See which retailers made GOBankingRates' list of the 10 worst retailers of 2015. After I rang out a customer and they were leaving, I tried to say ‘Happy Holidays’ to them, but instead of ‘Happy Holidays’, I said, ‘Happy Birthday!’. Get in the bin, you weird, skanky, human cheese wanting freak! CHANGING ROOMS ARE NOT TOILETS, PEOPLE! The retail industry was rocky for many players in 2015. (I work and the customer service desk of a grocery/retail store. I’d have to give it to her right back and replied ‘No, we don’t actually, no…’. The person who lost it called yesterday and will be in tonight to pick it up. In Ohio, the retail industry supports one in four jobs. CEOs made headlines, luxury goods took a hit, and the decline of some major brands proved that customer loyalty is hard to earn and easy to lose. I get a customer at the fine jewelry counter and she seems very nice AND has the receipt! I'm trying to pick up these goggles with only my fingernails, but the case was this weird oval shape so I had to use more hand than I was emotionally ready for. The exchange goes like this. In the retail world, we have pet retailers, wine retailers– and zombie apocalypse retailers? We are, after all, dealing with some pretty drugged up people and there's no telling what they will do! & What is it with people mistaking dressing rooms for toilets!? Customer: I don’t believe you. Page: “Area #2 Christmas to register #4, please. Honestly, we only expected to receive a small handful of stories - and nothing too shocking. 15 of the Most Interesting, Unique, and Weird Jobs. The purpose of this page is to give all who work in retail a place to vent! (& Neither are socks for that matter…!) One Friday night I was closing and it was pretty quiet until two girls came in, probably around 15/16 years old. From Plutarch to Gandhi, everybody can find a relatable one. Not like they could sell it on now, anyway! There’s a lot of truth in the quote; ‘A person who is nice to you, but rude to the waiter, is not a nice person….’. SIGN UP TO PEDESTRIAN DAILY. Honestly, I think you did the absolute RIGHT thing, Kevin! Unusual Retail Experiences. We’re both wearing a mask. I ask my manager what happened. It’s just basic manners of b**b ownership. I shrug a little. After a few minutes of my dad talking about video games, she returns. Customer: I also lost a ring. At that point, I’d have thrown it back at her and told her she could keep it! Honestly, I think we can learn more about people in a retail job, then ANY other career. I’m pretty sure we lost the customer, though. All I can say is, thank god for their reflexes! Retail Hell Underground is a social media sharing platform for retail and customer service workers to share stories, pics, and videos .Retail Hell Underground is a private sharing group open to anyone so long as your not an angry crazy customer.. Members submit stories, links, and pics under screen names. I just want my ring. Hats off for creativity, but I felt violated.”, Well, I’m sure this a very pleasant experience for all concerned. 16 Customer Horror Stories That Prove Retail Workers Deserve A Goddamn Medal "…a woman once asked me why her iced coffee was served cold instead of warm.” by Jamie Jones I was written up because I told my boss I was hired to stock shelves, not clean up sh*t.”. Obviously not! (I pull out the lost jewellery bag, which I had thought was empty, to show I’m not lying) And it looks like we don’t have any lost jewellery. 84 likes. And it was turned in yesterday, when you were in the hospital. Oh! I walked into the stall in question, and there was literally sh*t sprayed on every wall in the stall. Retail horror stories - Who's got good ones? For many people, working in retail is a rite of passage — often the first job teens work during high school or college. By January Nelson Updated September 29, 2018. I’d be gone from that place the first time that guy came in, never mind after multiple times! You’re a customer service rep and you were screaming at me across the counter in front of other customers!”, Customer: “Yes, you did! What actually goes through people’s heads at all? Does the fact that there is actually NO toilet in there, not make them realise their mistake!? Acquista online il libro Weird & Weirdo. (The lost and found drawer is right in front of me, between me and the customer. My time at the coal face has given me the kind of appreciation for my fellow man that can’t be bought — Cycle Tiger (@CycleTiger1) August 30, 2019. She declines, stating that it was on her husband’s card and it was a gift that she’d rather not return. Retail workers shouldn’t have to clean up after people like this, it’s atrocious. To our surprise, our inbox absolutely flooded with workplace horror stories. Up side? Hide No More IKEA is known for its dorm-room friendly furniture, massive showrooms, and tasty meatballs. ... A simple one, not a horror story, but funny. When we need an employee from a department somewhere, we do an overhead page using the area numbers: “Area #1 Girlswear to register #3,” for example. Honestly!? I’ll see her in here next week.”. I had a heart attack. When the manager told him to leave, he acted like there was nothing weird about it. This is crazy.”. & Just to confirm my previous point, we have yet more disgusting tales from the horror changing rooms! However, her husband removed the tag on the item. ), “I worked at a farm and ranch store and I was helping an older couple with gardening supplies. The woman was so embarrassed, but my coworkers and I couldn’t stop laughing for days.”, How could you miss the bread being still inside the thing!? I worked in retail and would often get shoplifters, but we couldn’t do much other than follow them around and if we saw them put something in their purse/bag/pocket offer to place that item at the cash register for them. As well as going wildly viral, her stories prompted people to share some all-time classic retail moments of their own. This story made the national internal newsletter for the [Boutique] chain. I’ve heard plenty of stories from my coworkers and managers about difficult customers in this season. He leans over, trying to see in the drawer.). The back-of-house staff has to help these customers, and though they’re very hard-working, most are quite introverted compared to the front-of-house staff. She picks a watch that isn’t on clearance, so there is around a $60 difference in price. This woman’s stories of what it’s really like to work at HMV are simply fabulous One time a customer said, “babe.” And I said, “yeah?” And he was talking to his girlfriend so I pretended to be needed in the back until they left. I discovered a bag of socks that had poop in them; someone had taken a bag of tube socks, opened it, took out a sock, pooped in it, and attempted to put it back in the package. Today is the last day of my job working in a tech department of a computer retailer, and I think I just met one of the craziest bitches on the planet. Zombie Apocalypse Store (Las Vegas) Yeah, I hope not as well…, “I used to work at a major lingerie chain. While she was trying them on she asked if we sell them. You never know, this Parrott just may have had a special eye for the right kind of shoes for her! She rolls her eyes and sprays my glasses down with alcohol and alcohol spray. Retail horror stories - Who's got good ones? Me: Sir, this log goes back six months and the only instance of $40 has already been claimed. Me: I don’t have any Samsung phones in here. By Charlie Shaw, November 25th 2013. I go to start digging around on the computer to check another location for the watch. Thanks.”. Me: Is there anything else I can help you with? A woman comes over, and she stays five feet back from the counter on her side even with plexiglass on it. (& Judging by the rest of these stories, we should be glad that there was nothing gross or scary in that bag! Me: Yes, sir. Free returns. I explain that I could order her another one, but we would have to return the other one because we can’t return and order in the same transaction. Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! Is it fair to say that I think 90% of us have worked in retail at some point!? I’ve given you some options and am still trying to work it out for you.”, “Ma’am, what would you like me to do? Submit. We could check camera footage for you. These retail horror stories prove that sometimes there’s just no way to please some people. You don’t want to return the item and we can’t fix it. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. So I’m certainly not going to do it, to model them for someone else! You’re a customer service rep and you were screaming at me across the counter in front of other customers!”, “Yes, you did! #forthesakeofretailworkers. I think it is, personally, especially when we’re younger, for example, retail is the perfect first job. Would you like to check to see if we have another one and do an exchange, instead?”, “I just don’t understand how you can sell me a faulty watch and not try to fix the situation! I happen to look over just as she is getting out of the litter box and I see her pulling up her pants. The customer is furious, and I have to go out there and be shouted at. I can tell you one thing; I’m never shopping here again.”, Me: *Sarcastic now* “Well, I’m very sorry to hear that, ma’am.”. By Melissa Mason. I haven’t since the crisis started. But in the realm of current events over the past couple of weeks are some other stories that find their basis inonline retail related contexts. I personally think that was very quick thinking and a legit save if you ask me! Watch Queue Queue My guy props the rug on top of the seat, running through the middle of the car. Me: Mhmm. Insider logo The word "Insider". Me: That doesn’t sound like this ring. I once got a call that the changing room needed to be cleaned. It could have been further back. Me: I understand, sir, but that $40 has already been claimed. Turn the Planes Off! I am overwhelmed with happiness because I figure this will be an easy return. Let me just check our log book. A woman once approached me and said ‘I’m looking for a sweatshirt for my granddaughter. I swear, the entire store packed with holiday shoppers fell silent for at least ten seconds. Customer: “I just don’t understand how you can sell me a faulty watch and not try to fix the situation! I open it just enough to see in, trying to block the customer’s view. I stare, slack-jawed. In fact, observing how people are with retail workers and service staff is a big thing for me. (I went and told a supervisor that I had a lost-and-found fisher, someone who tries to get free stuff out of our lost and found to go pawn. Me: Okay, sir. Customer: Well I also lost my phone, a gold chain, and a gold bracelet. She asks if we can fix it for her. It is the day after Christmas. On Christmas Eve I was exhausted after working long holiday shifts all week. "So I asked my boss what his worst retail stories were and he sent back this: 'Dead employee in the bathroom, dead guy in the dumpster, thief taking off shoes and running away barefoot, sick employee throwing up in deep fryer, lady pretending to be … All day, we’ve been having nothing but no-receipt returns — gifts from Christmas. Anyway, was there anything else I could help you with? Urgh! As a teenager I worked in a Woolworths cafe for a couple of years. I had an awesome boss at the time who took our side to corporate. I have nothing from that time frame. The news has gotten pretty weird in 2019. I check and we do not have the same item because it was on clearance. While I loved my co-workers with all my heart, our customers were hell on Earth. The store is divided up into areas designated by number. Customer: Well it was gold. r/TalesFromRetail: A place to exchange stories about your daily experiences in brick & mortar retail. Yep, b**bies, we all got them! Source: Reddit (Credit: MaybeMabelDoo, Original Story). It can’t have been easy to carry on that conversation and transaction though, could it!? I’ve given you some options and am still trying to work it out for you.”, Customer: “You haven’t given me any options!”, Me: “Ma’am, what would you like me to do? Press J to jump to the feed. I read the sign which asks people to stay back from the counter about five feet and wait for someone to come, so we do just that. Just sayin!’ *ahem*), “I was working in a vape shop and a gentleman wanted to return a bottle of e-liquid because it was the wrong strength. I let her look for a moment while I check out another customer. I see the lady walking out the door. How is it the retail worker’s fault!? Maybe it’ll become a new, sought after vape flavour/blend!? #not This is actually really sad, but hey, it comes to us all, doesn’t it!? ft area and will house more than 7000 home furnishing products. We don’t even have batteries here. After listening to their conversation and answering their questions, I figured out they were picking soil for their burial plots.”. The rug pushes straight into the mirror, which punches through the windshield. There had been a litter box laying in the aisle that I guess someone changed their minds on. Me: Unfortunately, sir, that ring has been claimed. "There was a group of two guys and three girls. I’ll see her in here next week.”, “Hi, um, I need to get my glasses adjusted. I’ve been there a few times and seen quite some pretty ridiculous things, but never anything on the level of these AskReddit users who were nice enough to share their stories of Vegas craziness.. 1. We can’t make up funny retail stories like these. She told me to get rid of him and followed me back in case I needed help.). Vegas. It also makes me never want to work in retail again. Not only had it been opened, but it had also been refilled with urine. A few weeks ago, we asked the Good.Co community to tell us about the worst job they've ever had. I had a heart attack. With some black. 1. Crazy, stupid, Funny Retail Stories. We share 14 funny customer service stories that have been sent in by our readers, who recall their funniest customer service interactions. I’m awkward as hell anyway, so I would have probably ended up saying something along the lines of ‘Let’s hope I don’t die next, then!’ #oops, “I work in the fish department of a pet store, and the department is in the very back of the store where we also keep the cat litter boxes. Follow Linkedin. This is during the health crisis. The glasses weren’t fixed, either; they fell down worse than before. My dad was fuming mad; she was an older lady but I had my mask on correctly over my nose, as did my dad. Do you have a receipt? Cancel Christmas.”. Usually, we cannot return fine jewelry items if the tag has been removed. Thanks.”, “We want you to adjust her glasses, thank you.”, “Area #2 Christmas to register #4, please. I cleaned my glasses once we got into the truck. He threatened to sue the store for “tricking” him into smashing his own windshield.